App recognize wrong units when running/walking

[Nadjuska]

Fitbit app is showing wrong units when I’m lookint at  e.g. running speed (feet, miles) even if settings are set to centimeters/kilometers. 

[Guy_]

Hi @Nadjuska - did you fully sync your watch after setting the units in the Fitbit App, app settings?

May be restart both watch and phone, and sync,  to ensure a good sync.

[Nadjuska]

Yes I have tried to reestart both app, phone and clock, and synced several times but problem continues. When looking at my training in the app it’s still showing wrong units.

[Guy_]

@Nadjuska - in the Fitbit App, app settings, units try setting lenght to Kms, sync, then set back to miles and sync again.

On the today screen distance should change each time.

If not in the Fitbit App, click profile photo, Help & support, Contact Customer support.