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Band not shipped

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‎11-05-2023 17:13

‎11-05-2023 17:13

I ordered a new band after not being able to find one in local store. It broke. My Fitbit is almost 2 years old. Friday it indicated band will be delivered Monday so I went with it. Now it still says carrier hasn’t picked it up yet!   I’ll be shopping for another brand band for now. And then move to a different device if any other issues with product or app.

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‎11-06-2023 03:08

‎11-06-2023 03:08

Welcome to the Fitbit community, @Janiesjm2!

Sad to hear that you're having an issue with your order getting delivered.
I'd suggest to contact Fitbit support to get information about you order's current state:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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