@Vicky1989 Have you tried restarting or resetting your Sense?
Best AnswerIt normally lasts 5-7 days depending on use, hoping Fitbit do another update soon to fix the matter.
Best AnswerDon’t know if it’s the same issue but my Sense switched off an hour into a hike last weekend, i was convinced it was fully charged when i set out but it had shut down. Figured I’d probably done something stupid when charging so I put it on charge when i got home, and for many hours it stayed ‘dead’, holding down the button to reset it didn’t work.
I left it on charge overnight and in the morning it was showing 53% charge and a few hours later it was fully charged (normally it’ll charge way faster than this, and i was using the same charger i always use). Once charged I did a reset by holding the button for 10s and it reset fine, but when i took it off charge and wore it, the battery went flat within an hour or two.
Since then it’s done a couple of weird things, i put it back on charge again and when i came back to it later it was just showing the Fitbit logo on the screen but completely unresponsive. I left it back on charge and checked it the next morning and it was completely dead again, and hasn’t woken up since.
Up until the above, it’s worked brilliantly, never a glitch, and battery life usually 2-3 days approx with everything ‘always on’ (screen, Bluetooth, etc).
I’m hoping if there is a bug fix issued i can even upload it to the watch as at the moment it’s still dead on the charger.
Best Answer