10-25-2021 10:28
10-25-2021 10:28
When trying to activate google assistant on my fitbit sense (Google Pixel 5).
When I push the link for Voice Assistant it takes me to a screen to choose google or amazon. I choose google, and get a button that says "activate google assistant". When I push that it goes to a new screen that is blank and has nothing on it. I can try pushing the assistant icon on my watch and i get a error message saying "something went wrong".
I've tried uninstalling and reinstalling, force stop, and wiping cache on and memory of the apps.
Best Answer10-25-2021 19:25
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-25-2021 19:25
Hi @MJ360 see if anything in this article - click to read - helps you. If not, please post again or get with support. You might be in a country where it's not yet available, too.
Best Answer11-01-2021 13:43
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-01-2021 13:43
It's a current bug.
Google Assistant has stopped working altogether, if you logout it cannot be reactivated.
You get the message "your account is not connecte. Please reactivate or remove it.
Reactivate Google Assistant takes you to a blank screen on a Samsung S9+. It was partially working before but not for Google routines, now it doesn't work at all.
Author | ch, passion for improvement.
11-03-2021 22:08 - edited 11-03-2021 22:13
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-03-2021 22:08 - edited 11-03-2021 22:13
@MJ360 - good news if you received the Google app update dated November 1st it should allow you to connect again without the blank page.
Author | ch, passion for improvement.
Best Answer