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Bluetooth NOT FIXED!

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‎03-03-2023 05:16

‎03-03-2023 05:16

Why does topics about the bluetooth situation get marked as "solved"?
It's NOT solved!
The pricerange of Sense is not compatible with a solution to continued bluetooth diconnects being "turn off all devices, remove sense, restart from scratch"! Seriously?! I cannot do that a few times every day. That's just a crazy answer. Now I'm ditching Fitbit, when I can't rely on notifications - which I can with ALL other devices - and support is just telling me to stay away from all other bluetooth objects and electronics...in 2023...It's absurd. Really.

Stop calling it solved when it's not.

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‎03-03-2023 05:30

‎03-03-2023 05:30

I have deleted app, restarted phone and fitbit numerous times,  checked settings,  etc.  What's left other than factory reset? 

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‎03-04-2023 11:40

In response to Jimimom

‎03-04-2023 11:40

HI @linejnta, @Jimimom - problems with Bluetooth are generally a phone issue, and resolutions depend on the type of phone and it's settings.

 

The most common problem is when the phone's battery optimisation stops the Fitbit App or associated services from running in background.

 

Also not that you can't pair a watch in the phone's Bluetooth.

 

If there are problems, remove the watch entries from the phone's Bluetooth, logout of the Fitbit App, swipe off the active window, and in Android clear the storage cache and force stop it and restart the phone. How do I restart my Fitbit device? 

 

Login to the Fitbit App, wait for the pair and link prompts and sync, and if the doesn't resolve it run the "+ Set up a Device" and replace.

 

See also Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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