Bought Sense Charger again

[DC0524]

I just recently purchased two Sense watches last year one in May and the other one in October. And both of the Fitbit charger prongs went bad. I just came last night from Walmart having to purchase a new charger for my Fitbit. Reading all of these comments on here it's ridiculous that Fitbit are charging us almost $300 to buy these watches and yet the charger are no good they didn't even last 6 months in one case. 

Unbelievable that I had to purchase an extra charger to charge my watch! Definitely not buying Fitbit again last time! 

[Odyssey13]

Hi @DC0524  the chargers have the same warranty as the device - one year (USA) or two years (some European countries) so get with customer support.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[DC0524]

Thank you! I will do that!