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Can’t cancel Fitbit Premium

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‎01-03-2023 07:17

‎01-03-2023 07:17

Why do I have to cancel my premium every month?

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‎01-04-2023 03:48 - edited ‎01-04-2023 03:49

‎01-04-2023 03:48 - edited ‎01-04-2023 03:49

Have you spoken to support?

If not, you may want to contact them for help.

 

https://myhelp.fitbit.com/s/support?language=en_US

 

 

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‎01-04-2023 20:07

In response to Clove6060

‎01-04-2023 20:07

How did you pay for premium. Are you paying each month? @KrisMuscott. Once you cancil premium, it will stay active to the end of your paid account. 

So if your payed up for the next 3 months, if you cancil, premium will remain activehfor the 3 more months. 

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‎01-11-2023 09:20

In response to Rich_Laue

‎01-11-2023 09:20

I’m all set now. I had to remove my payment. Thanks!

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