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Bricked!

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‎08-16-2023 05:22

‎08-16-2023 05:22

So it seems that within this past month, something happened with the software or an update from FitBit that has caused my year-old Sense to brick completely. The device has started showing the time (but incorrect), and when I reboot it, it shows NO TRANS and some numbers. If you try to go to Settings, it pops up, nothing there, and goes back to the menu. I did try to pair it, it gives the code but fails. I wish there was a way I could just hook this up to my PC and reflash it...it should not be this difficult. 

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3 REPLIES 3

‎08-16-2023 06:02

‎08-16-2023 06:02

Hi @adidas374 - your watch probably needs a factory reset, unless it developed a fault, such as water getting in.

You can chat via the Fitbit App, click profile photo, Help & support, Contact Customer support for help with that.

Author | ch, passion for improvement.

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‎08-17-2023 05:41

In response to Guy_

‎08-17-2023 05:41

Ok, thanks. I will do it.

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‎08-17-2023 05:43

In response to Guy_

‎08-17-2023 05:43

Well, my water-resistant watch did get submersed, so that is probably the issue. 

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