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Exercise

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‎08-17-2023 03:02

‎08-17-2023 03:02

I haven’t been able to record live my runs, when I press the exercise icon it goes straight out 

when I’m already running and it comes up for me to press play/record it also goes straight out and not recorded

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2 REPLIES 2

‎08-17-2023 03:32

‎08-17-2023 03:32

Welcome back to the Fitbit community, @suegymbunny!

Sad to that your Sense isn't working as expected. Have you tried restarting your device to get things fixed? If not, please first sync your Sense to not lose any data it has tracked so far. Then keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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‎08-17-2023 04:45

In response to Talahthas

‎08-17-2023 04:45

Thank you for your suggestion 

I did what you recommended alas

nothing 

still just coming out of the icon and enabling me to log/record 

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