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Can I retrieve deleted exercise data tracked by Sense?

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‎11-01-2021 18:55 - last edited on ‎11-02-2021 15:21 by Fitbit Moderator

‎11-01-2021 18:55 - last edited on ‎11-02-2021 15:21 by Fitbit Moderator

So I’m a bit annoyed about this because I was looking at my exercise data today then noticed you could scroll to the left and I saw the options. I didn’t actually press delete but now my data from yesterday is gone.

 

no “are you sure you want to delete this” warning. 

is there ANYWAY to get this back.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎11-02-2021 15:42

‎11-02-2021 15:42

Hi there, @Jed88.

 

Thanks for bringing this to our attention. Let me share that currently there isn't an option to retrieve any log that was deleted. I see where you're coming from about not having a confirmation when deleting your data and I'm sorry for this inconvenience. What you can do is manually log your exercise so you can receive credit for your efforts. You can find further instructions in this help article.

 

In addition to this, I'd encourage you to vote for this idea posted in the Feature Suggestions board. That way, our developers can keep tracking its popularity and demand over time.

 

See you around.

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