Can Sense's speaker be fixed?

[MichaelWoodland]

The volume on the Sense's speaker is extremely quiet - to the point where it is unusable. While the volume can be turned up during a phonecall it is still barely audible at maximum volume.

Do other people experience this or is my unit faulty? In order to hear the speaker one must (a) be in a completely silent environment with zero ambient noise, or (b) be in an area with only subtle ambient noise and put the Sense right up against your ear. For reference, I am in my 20's with no hearing issues.

I've been waiting for this functionality from Fitbit for a long time and am dissapointed to see such a shortcoming in their top-tier product.

My question is this: can the Sense's speaker volume be increased in a future update?

[Rich_Laue]

Yes I agree the volume is low.. But I find it usable when not outside or in a crowded room. 

I'm not sure if it is the size of the speaker, or to conserve battery. 

[N8teGee]

@Rich_Laue So useless in most cases then! I personally think it's a hardware limitation, small speaker with a small opening. There is only so much it can achieve, hopefully I'm wrong though and it can be improved. 

[Rich_Laue]

@N8teGee I'm also hoping it is not a speaker limitation based on the speaker hole on my phone is smaller then the hole on the sense. 

I'm hoping the hardware that drives the speaker can push out more watts and that the designer limited the volume simply to save battery. 

For me it has not been totally useless, since at work I often use this feature, but then most places I work at are quite 

However after a call comes in, it seems to take forever for the controls to popup. 

[N8teGee]

@Rich_Laue I found there to be quite a lag between pressing answer and actually being able to hear the person on the other end. I wounder if they also experience a lag between the call being answered and hearing you talk, could be a bit confusing for the other person. 

[Rich_Laue]

Yes the whole process of answering the phone tends to be a little apprehensive in that it doesn't seem to be working correctly for 10 - 15 seconds. I had one caller hang up before everything connected. 

I think this may be partly because Fitbit doesn't try to keep devices connected, to save battery, to the phone. 

The call comes in and the connection first has to be established. 

Headphones tend to stay connected as long as they have a signal. 

[N8teGee]

@Rich_Laue Yeah I'm tending to think along the same lines, a limitation, but one I'd rather take if it means better battery. 

[Rich_Laue]

As for the speaker volume. Sometimes I'm on the other side of the building when a call comes in. Having the option to speak to the caller id advantageous in that I can at least explain that I'm getting the phone. 

In the past, I've been able to answer the phone on the wrist as I walked towards the back of the building. 

[MattJ71]

The speaker volume is indeed too low.  It's OK in a quiet room, but effectively useless in anything but.  Not sure if this can be addressed with an OS update, as it may be a hardware limitation.