Can't access Spotify settings through Fitbit app

[Mulou]

Hi All,

I have a Fitbit sense and I have a Spotify premium account. I am unable to login to Spotify through the Fitbit app. When I click on the settings within Spotify Fitbit it loads a blank white page. So I cannot proceed anywhere. Fitbit app is up to date and I have logged out and back in and reinstalled Spotify on Fitbit. Unfortunately this has not helped. 

Any idea how to fix this? 

Thanks in advance 😃

[Guy_]

Hi @Mulou - while this is not a resolution it could be interesting to try.

Double press the watch button to bring up the shortcuts and select the inbuilt Music controls, with them you should be able to control your Spotify music playing on the phone, as well as adjusting the volume, all without leaving your watch clock face or exercise app.

[misterses]

i have the same problem, please provide a solution

[Guy_]

Hi @misterses - please see previous post before yours.

[Mulou]

Thank you this seems to work for me. It's a pity the Spotify app doesn't work on this watch. But now this solution can work 😃