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Can't set up the Sense, it says Fitbit down for maintenance

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‎07-16-2021 05:14 - last edited on ‎07-16-2021 09:02 by Fitbit Moderator

‎07-16-2021 05:14 - last edited on ‎07-16-2021 09:02 by Fitbit Moderator

I have purchased Fitbit sense....am not being able to join the app having downloaded it....it says that Fitbit is down for maintenance......

 

 

 

Moderator edit: subject for clarity

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‎07-16-2021 09:10

‎07-16-2021 09:10

Hello @salaijaz. Welcome to the community forums! 

 

Thank you for the detailed information and for any step you tried prior to posting. At this time, I was able to see that you have contacted our Support Team and they have provided information and assistance. If you still require further assistance, I recommend replying back to them and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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