01-20-2021 13:16
01-20-2021 13:16
I've done the suggested steps listed. I get the "New message" notification on the Sense, but can't read the message. Also, cannot answer a call on it - get error. I have a Samsung S8, latest version, and have updated the Fitbit app.
Answered! Go to the Best Answer.
01-20-2021 17:17
01-20-2021 17:17
Can you read your messages when they popup on your phones lock screen?
01-20-2021 17:17
01-20-2021 17:17
Can you read your messages when they popup on your phones lock screen?
01-20-2021 18:34
01-20-2021 18:34
No, as I didn't have that setting turned on. Found it and it's working now- thanks!
01-20-2021 19:12
01-20-2021 19:12
Glad it is working. If the messages don't show on the lock screen, the phone isn't sending them to the Fitbit app.
03-08-2021 17:19
03-08-2021 17:19
Which setting? I’m having the same issue.
03-08-2021 19:07
03-08-2021 19:07
@EG255 what phone do you have?
With iOS it is show preview
With android turn of Do Not Disturb and don't turn volume to zero.