help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2021 03:53

‎03-09-2021 03:53

Tired rebooting the app. I have an up phone 11pro. Cannot sync the watch to the app. Tried re-installing the app too. Did not work. 

Best Answer
0 Votes
1 REPLY 1

‎03-09-2021 04:48

‎03-09-2021 04:48

Hi @SunsetRunner - It sounds like you may have an iPhone. If so, here are tips specific for the iPhone. Please pay special attention to the settings you need to check in the iPhone’s Settings app. 

Best Answer
0 Votes