04-06-2022
23:04
- last edited on
04-07-2022
12:20
by
LizzyFitbit
04-06-2022
23:04
- last edited on
04-07-2022
12:20
by
LizzyFitbit
Moderator Edit: Clarified subject
04-07-2022 12:29
04-07-2022 12:29
Hi @Ro012. Welcome to the forums.
Thanks for letting us know about your Sense. I'm sorry for this experience and just to confirm, have you tried adjusting the brightness level? To do this, swipe right from the clock face on your watch to access the quick settings and change the brightness to Max. Additionally, make sure your watch isn't in Sleep Mode as this setting will set the screen's brightness to dim and it'll prevent the screen from turning on when moving your wrist. To learn more about the settings included in your watch, see this help article.