08-13-2022 04:45
08-13-2022 04:45
My new Sense watch is not charging, I’ve tried it in different charge points but nothing is happening!
08-13-2022 05:04
08-13-2022 05:04
Affects me too. Fit bit have agreed to replace a faulty sense purchase in March, after complaining since then. The replacement just received is a refurbished item, which will not charge. switch on etc. which they say they will not replace as my original has been replaced...YES WITH A FAULTY ITEM. NOT GOING TO ACCEPT THIS APPAULING BEHAVIOUR
08-13-2022 06:24
08-13-2022 06:24
Hi, @Golfer20 & @jonboy16150 welcome to the community, check out This thread where there is considerable comment and advice. The search bar is your friend.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
08-13-2022 21:26
08-13-2022 21:26
Mine will not charge and was a replacement as well. Who did you contact?
08-13-2022 21:27
08-13-2022 21:27
I have actually tried 2 different chargers and they are not working
08-13-2022 22:44
08-13-2022 22:44
Hi, @Mindic, welcome, allowing you have followed the suggestions and advice in the link I posted earlier on cleaning and examining the cable pins and if progress still escapes you contact "Customer Support". Use the chat facility or phone for a prompt response. Alternatively, contact them via the Fitbit app on your phone.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.