help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Current Update Major Issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2022 18:56

‎08-15-2022 18:56

After installing the most recent update of firmware my watch starts vibrating and screens going nuts, it eventually stops but it takes sometimes 20 minutes and this is not normal behavior. 

Best Answer
0 Votes
1 REPLY 1

‎08-15-2022 20:15 - last edited on ‎08-08-2024 10:53 by Fitbit Moderator

‎08-15-2022 20:15 - last edited on ‎08-08-2024 10:53 by Fitbit Moderator

Hi @SkinnyG - definitely odd. Try sync and then do a full Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it.

If that doesn't cure it try chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

Best Answer
0 Votes