Death of fitbit sense

[scaddenp]

Well this is goodbye, After 2 years 8 months, my fitbit Sense has died. The first indication of trouble is when I noticed battery at 14% (hadnt been charged for 3 days so not surprizing) but NO notifications of any sort that it was low - normally get buzz on watch, phone and email. Odd, but put it on charger and it charged to nearly 100% (I forgot about it - normally only charge to 80). A while later, I looked to get time and black, nothing. No response on charger or anything else that people suggest. Fitbit app said charge at 92% so cant blame battery. Bummer. I had rather got used to it.

Would I buy another one? Nope. I was disappointed in accuracy, very disappointed in service and software updates, and spending that much money for something that lasted less than 3 years was disappointing. I chose fitbit for battery life, figuring that was usual reason to upgrade my phone (after 5-6 years). 

[helen27]

Same here, just over 2 years and has completely died today. I've tried every thing,my husbands didn't make 2 years, very disappointing, now looking at other brands.

[Guy_]

Hi @scaddenp  @helen27 - just on the off chance check here How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

[helen27]

Hi, have done my husbands is charging from the same cable. Regards

[Guy_]

Thanks @helen27 - did you also do a proper cleaning of the watch back which can collect tenacious deposits. See link in previous post.

In general, a regular clean with a spectacles cleaning cloth when things are working properly is normally sufficient.

If the watch suffered water damage it may behave strangely before stopping working.

[helen27]

Hi, have cleaned, and I don’t swim or anything with it on. Regards
Sent from my iPad

[scaddenp]

Thanks Guy, but given the sense was fully charged, charging cables werent that suspect. My wife charged her Sense on same cable, and I tried to get mine to respond when attached to her cable with predictably no luck. I tried cleaning sockets etc and just about anything else I could find on net over a couple of days about reviving a Sense but no good. 

[scaddenp]

Ditto for me on that too.