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Does not sync. Error msg lost Bluetooth connection

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‎12-26-2021 06:16

‎12-26-2021 06:16

My watch is a day old.   I have received the lost Bluetooth connection message about 3 or 4 times.    If there is not a fix for this I will return it.   My phone is an iphone8.   

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‎12-26-2021 09:17

‎12-26-2021 09:17

Hi, @StacieC, welcome to the community, check the Fitbit app on your phone, ensure all the permissions are granted and any battery-saving function is disabled for the Fitbit app. This last is because some phones regard the Fitbit app as non-essential and close it down where it needs to run constantly in the background. Let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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