Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
I think they tightened controls on who can have it.
What do you think of this feature request? ECG Availability
Author | ch, passion for improvement.
Best AnswerHi Guy, I agree with your post: "Allow ECG to all users but put a disclaimer in the generated report"
Best AnswerHmmm....strange, I had no issues with it.
Best AnswerHi Soul9110
No I was not able to solve the problem. The same error message "Oops, this isn't supported in your location..."
Given up on it.
If you can find a solution, let me know.
05-14-2021
10:21
- last edited on
05-19-2024
04:43
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-14-2021
10:21
- last edited on
05-19-2024
04:43
by
MarreFitbit
Hi everyone. It's nice to see you around the Community Forums. @Guy_ and @Sparhawk69 Thanks for stopping by to help our friends, as well for the pictures provided.
@HenrySG and @Soul9110 Thanks for your interest in the Sense's features and for your efforts while working on this situation. Let met explain that the ECG App is available in certain countries that are in compliance with applicable laws and regulations related to our medical products. I understand how much you'd like to take advantage of this app in your country and our team is working hard to bring it to all our Fitbit users across the world. Your patience is truly appreciated and your feedback won't be taken for granted. Please keep an eye to this link for future updates about the availability of this feature.
Best AnswerHi Henry, could you detail your approach? Thank you!
Best Answer
05-23-2021
17:26
- last edited on
05-19-2024
04:40
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-23-2021
17:26
- last edited on
05-19-2024
04:40
by
MarreFitbit
Hi @Strudelmeister. Welcome to the Community Forums.
Thanks for joining this thread and sharing your interest in the ECG App. As mentioned before, this app is currently available in certain countries that have approved its usage. Our team will continue working to bring this and other features available across the world and please know that your feedback is a big part of that process. For future updates about the ECG app availability, see this link.
Best Answer