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ECG app

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‎12-17-2020 00:18

‎12-17-2020 00:18

Hello Friends, 

I have got new Fitbit Sense. After switching the device on and updating the watch, I didn't see ECG app installed on the device even it is not available in the App.

 

I am currently in Saudi Arabia 

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‎12-17-2020 03:28

‎12-17-2020 03:28

Hello @MOAZSHEHADA and welcome to the Help forums.  If I rememberer correctly, the ECG app wasn't installed when the Sense was manufactured and it was added in a firmware update released a little later.  But I have some bad news for you.  According to this Fitbit page, the ECG app isn't available in Saudi Arabia.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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‎12-17-2020 03:28

‎12-17-2020 03:28

Hello @MOAZSHEHADA and welcome to the Help forums.  If I rememberer correctly, the ECG app wasn't installed when the Sense was manufactured and it was added in a firmware update released a little later.  But I have some bad news for you.  According to this Fitbit page, the ECG app isn't available in Saudi Arabia.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer