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ECG is not working on Samsung S21

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‎11-04-2023 12:27 - last edited on ‎11-22-2023 04:28 by Fitbit Moderator

‎11-04-2023 12:27 - last edited on ‎11-22-2023 04:28 by Fitbit Moderator

Hi, Could you advise please why the ecg function of the Sense version, doesn't work on android Samsung S21 please? It works fine on iPhone. I'm told it's a fault with the new app. The new app was already bad enough. Could you advise if the ecg function will work with Samsung phones, S21 in my case please, before it's too late to return the watch.

Moderator Edit: Clarified subject

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