help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email address

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2020 11:49 - last edited on ‎11-25-2024 10:45 by Fitbit Moderator

‎12-26-2020 11:49 - last edited on ‎11-25-2024 10:45 by Fitbit Moderator

While trying  to set up my account on a new Sense I ended up using 2 email addresses. Mine and my wife's. It seems that hers is the default but when I try to change it to mine I get the message that the address already exists and it won't let me do it. Can anybody try to find a solution?

Best Answer
0 Votes
1 REPLY 1

‎12-26-2020 15:54

‎12-26-2020 15:54

@Georgefellner which Fitbit account (email address) did you link your new Sense with? I'm assuming your main account is the one you're using here on the forum. Is Sense linked with it?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes