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Exercise app crashes on Sense

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‎08-22-2023 04:23 - last edited on ‎08-28-2023 11:39 by Fitbit Moderator

‎08-22-2023 04:23 - last edited on ‎08-28-2023 11:39 by Fitbit Moderator

When pressed my exercise icon to select an exercise it keeps logging out to the icon 

have turned of my sense to shut down to reboot and still nothing so can’t record my runs properly 

it just logs as a run without any stats


Moderator Edit: Clarified subject

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‎08-22-2023 05:25

‎08-22-2023 05:25

Hi @suegymbunny - you will probably need to do a factory reset to fix that if a restart didn't help.

Probably best to chat via the Fitbit App, click profile photo, Help & support, Contact Customer support to inform them and get help fixing it.

Author | ch, passion for improvement.

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