09-27-2020 10:47
09-27-2020 10:47
Hello,
I have used the Fitbit Sense in less than 24 hours and experienced my first issue with the watch. The Bluetooth was connected to my phone and all of a sudden the connection dropped. Now, I cant connect to Bluetooth to my phone. I have tried everything as advised on this board and did not resolve the issue.
Please advise.
Thanks,
Chico
09-27-2020 15:49
09-27-2020 15:49
Reported this to get a Mods attention
I spoke throug chat with a "rose" for over a half hour troubleshooting
09-27-2020 16:46
09-27-2020 16:46
Keep me posted if you find a resolution
09-27-2020 17:05
09-27-2020 17:05
Hi. Just got my Sense today setup pretty fast but it keeps disconnecting. It's very very frustrating.
Along with the band that was tearing appart my expectations (it's either too tight or too lose) and i can't freackin' click that virtual button at all. I'm sooo sooo disappointed. I'll keep it for review for 5 days and after I reconsider to return the piece. My Versa (1) rocks!
09-30-2020 10:36
09-30-2020 10:36
Yeah, the Bluetooth has been pretty spotty for me too. My Bluetooth just completely stopped working a little bit ago. I had trouble connecting my ear buds at first. Then once I had them connected, I was unable to connect them to the Spotify app. I was able to connect to my Alexa Echos through the Spotify app though. Now I can't connect anything to the Spotify app because I get an error message that says 'Bluetooth not in range' even though I'm sitting right next to my ear buds and Alexa. I also can't use the 'Find my phone' function. Yesterday, it wasn't connecting to my phone at all with that feature. When I would click 'Find my phone', I actually would hear the alarm go off in my next door neighbor's apartment. This morning I finally got it to connect to my phone. But now none of the Bluetooth functionality is working. Pretty shotty experience so far.
11-23-2020 18:55
11-23-2020 18:55
I am in the same boat as you. Less than 24 hours with my new Fitbit I got myself for Black Friday the bluetooth connectivity is wack. It seems very glitchy. I just finished a workout paired to my bluetooth headphones using Deezer and it wouldn't let me change to next song without exiting my workout?!?!? It also goes to the always on display mode clock option when I have a delay set for 20 seconds and while I am in the watch in itself! It seems like it doesn't to the motion correction on my wrisit either! I am going to give it a couple of days but if does the same, I'll return it for the Versa 3.
12-30-2020 12:13
12-30-2020 12:13
I got my sense on Christmas. I am having the same issue. Did yours ever get resolved?
12-30-2020 15:20
12-30-2020 15:20
Did you resolve your issue? I am having problems with it disconnecting. I especially can’t get the controls to connect.
01-08-2021 12:49
01-08-2021 12:49
I have the same issue ,have connection fir no longer then a few minutes then I lose Bluetooth connection even though I’m right beside it
01-11-2021 10:05
01-11-2021 10:05
Same boat here. Just gone mine yesterday and keep losing connection even though my phone is next to me at my desk.
02-02-2021 15:10
02-02-2021 15:10
Having this same issue. Did you ever find a solution?
02-02-2021 15:19
02-02-2021 15:19
02-02-2021 15:44
02-02-2021 15:44
I am constantly having to do the Bluetooth setup notifications over and over again and I'm so frustrated. Can someone please help me with why this is constantly happening??
Thank you Shannon
03-21-2021 02:56
03-21-2021 02:56
Hi. Thanks for sharing this insight. I was having the same issue. Disabled Bluetooth Sense connection on my iPad and then was able to connect on my phone
04-30-2021 05:36
04-30-2021 05:36
Has this issue ever been sorted.?
Its so bad in mine its getting near bin time.
How can such an expensive item be so bad ?
Does anyone have bluetooth working properly ?
What version bluetooth is it capable of ?
I mean bluetooth is its basic function
Perhaps Google will sort it
04-30-2021 07:48
04-30-2021 07:48
Every update kicks out my bluetooth connection. I uninstall, reinstall, turn off bt, on bt, spin in circles and pull out my hair and it still does not connect then sense controls!! Renders the phone/msg useless
04-30-2021 17:45
04-30-2021 17:45