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Fitbit Sense - Order

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‎04-15-2021 00:14 - last edited on ‎04-17-2021 05:22 by Fitbit Moderator

‎04-15-2021 00:14 - last edited on ‎04-17-2021 05:22 by Fitbit Moderator

Also, my box arrived unsealed but the watch still had the plastic labels to pull out. Is this normal or should have arrived completely sealed if bought as new?

 

 

Moderator edit: subject for clarity

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‎04-17-2021 05:25

‎04-17-2021 05:25

Hello @BMFitzy. Welcome to the community forums!

 

Thank you for the information. Regarding your concern, I'd like to let you know that your Sense should have arrived in an un-opened package as a new product, but if you still have questions about your order, I recommend contacting our Support Team for further assistance. You can contact them through chat or over the phone. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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