10-12-2022 21:26
10-12-2022 21:26
I'm trying to find out how long I have left on my free trial after the initial purchase of my Fitbit Sense. I keep seeing things saying to "go to your subscriptions though the Google App store", but that's blank as I don't. I was charged $10.88 by Fitbit on the 11th and I'm trying to find out if that's from the "free trial" ending or if when I was looking at the 'Premium Benefits' section in the app, it tacked on and charged me for another month. So far I'm not finding anything showing me clearly how long I have left on the Premium or if it's gone...
10-12-2022 23:54 - edited 10-12-2022 23:57
10-12-2022 23:54 - edited 10-12-2022 23:57
Contact support and they’ll help you figure it out.
Chat works for me.
https://myhelp.fitbit.com/s/support?language=en_US
10-13-2022 03:18 - edited 10-13-2022 03:21
10-13-2022 03:18 - edited 10-13-2022 03:21
In us on web go here?
https://www.fitbit.com/global/us/account/subscriptions
FYI
All the Ionic recall "Free" year really was a subscription to the payment method you used at the discounted store