Purchased the sense less than two years ago. Paid for premium in March this year. The Fitbit is dead, not responding to anything. Spent over an hour on phone with no results. Today called to be partial refund of premium. Only got an email back stating they wouldn’t auto bill me until next March. Have to talk to someone in foreign country. Cannot talk to a manager. And to top it off the email sent telling me they wouldn’t auto bill me states do not reply. This email box is not monitored. What a joke.
Moderator Edit: Clarified Subject
