12-29-2022 02:29
12-29-2022 02:29
My 2021 Fire 10 tablet worked with my Fitbit Sense but a week or 2 ago it started saying "Fitbit.com is unavailable. Please try again later." What happened?
I've tried rebooting the tablet, rebooting my Sense, deleting and adding it back to my Bluetooth (was unsuccessful when I tried to add it after deleting it). The tablet recognizes the Sense in that it shows on the screen as an available device but it won't pair.
12-29-2022 05:19
01-01-2023 06:33
01-01-2023 06:33
I did not knowingly update the tablet, however it certainly may have updated on its own. Does that mean I need to contact Amazon and try to get them to come up with a fix in their next update....or is it possible that Fitbit will come up with one....or should I just give up all hope of looking at my stats on the tablet.
Thank you so much for taking the time to answer.
Janice
01-01-2023 08:06
01-01-2023 08:06
Amazon Fire tablets aren’t native “supported” devices. They use Fire OS, a modified Android OS. An Amazon update might have changed something. You could try deleting your Fitbit app and reinstalling it. But the Google Play Store isn’t preloaded and you or someone else side loaded it for you to use the Fitbit app.
I don’t think Amazon can help you.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-01-2023 10:48
01-01-2023 10:48