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Fitbit Sense app on 2021 Fire Tablet 10

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My 2021 Fire 10 tablet worked with my Fitbit Sense but a week or 2 ago it started saying "Fitbit.com is unavailable. Please try again later." What happened?

 

I've tried rebooting the tablet, rebooting my Sense, deleting and adding it back to my Bluetooth (was unsuccessful when I tried to add it after deleting it).  The tablet recognizes the Sense in that it shows on the screen as an available device but it won't pair.

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Hi @Janicefj - did you update the Tablet recently? It may have caused an issue as this issue seems more common recently.

Author | ch, passion for improvement.

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I did not knowingly update the tablet, however it certainly may have updated on its own.  Does that mean I need to contact Amazon and try to get them to come up with a fix in their next update....or is it possible that Fitbit will come up with one....or should I just give up all hope of looking at my stats on the tablet. 

 

Thank you so much for taking the time to answer.

Janice

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Amazon Fire tablets aren’t native “supported” devices.  They use Fire OS, a modified Android OS.  An Amazon update might have changed something.  You could try deleting your Fitbit app and reinstalling it.  But the Google Play Store isn’t preloaded and you or someone else side loaded it for you to use the Fitbit app.

 

I don’t think Amazon can help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you. I'm not very computer literate and I've forgotten how I got it
on my tablets but I have some family members who are good at helping me.
I'll ask for their help.
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