02-08-2022 07:28
02-08-2022 07:28
It appears that my fitbit sense has died. The battery was low so I connected to charge and the screen stayed blank. I let it charge for 1 hr and attempted to restart the sense and there was no response. I have connected it to my computer and the issue remains. Do you have any advice or has the device failed.
02-08-2022 07:58 - edited 02-08-2022 07:59
02-08-2022 07:58 - edited 02-08-2022 07:59
Sounds more like the infamous charging connection issue. Try cleaning the contact points on the watch and the prongs on the charger. I use an alcohol wipe. Also, try a different charging block. Sometimes a simple taking it off then putting it back on works for me when it's not charging or charging very slow.
02-08-2022 08:18
02-08-2022 08:18
Thanks, I had done those suggestions prior to the post and should have stated that. I must admit that the charging cable/charging system is a poor system design. I had 22% on my sense and it was to be working prior to connecting.
02-08-2022 12:16
02-08-2022 12:16
I have tried all this and bought new charger still nothing
02-08-2022 17:34
02-08-2022 17:34
@MOLSPOPS Welcome to the Fitibit community.
@Loboz1199 Both of you guys should see if this might help