Fitbit Sense didn't track my GPS map

[K.pipermn]

I have been on vacation and hiking every day. While the Sense is not equal or as accurate as my other families devices it has been fun for us to see the map of the hike every day. Today I used the hike in excercise and it did not produce a map. Any idea how I can get it? We are all disappointed to miss it. I will return if not consistently working. I can overlook somethings but....thank you

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @K.pipermn. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Fitbit Sense. 

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

Hope that helps. 

[K.pipermn]

Thank you. I thought the issue might have been the GPS and or Bluetooth which accidentally got disconnected. How ere, good news. After restart of my phone after I restarted my Fitbit the map showed up. It just took awhile but I was happy.

[MarreFitbit]

@K.pipermn Awesome! I'm glad to hear that the restart did the trick. Thanks for sharing the outcome of your issue. 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.