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Fitbit Sense is not charging

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‎05-20-2023 05:39

‎05-20-2023 05:39

My Fitbit sense is not charging for weeks now. I have tried everything, but it’s not charging at all and is dead for weeks. 
it was purchased in December in Australia. Does anyone have Fitbit Australia customer support number? 

thanks 

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3 REPLIES 3

‎05-20-2023 06:07

‎05-20-2023 06:07

Hi @Saryumahajan - this is quite a common issue - best check what to do here How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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‎05-20-2023 08:23

‎05-20-2023 08:23

Same thing happened to me.  It was the charger.  I bought a replacement charger from Amazon for $6.00 and it is perfect.  Watch works now.

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‎05-21-2023 02:09

‎05-21-2023 02:09

Same thing happened to my watch, Check the pins that attach to the back of the watch are all the same length if not contact Fitbit helpline & they will send you a new charge lead

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