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Fitbit Sense locked

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-08-2024 13:17 - last edited on ‎04-09-2024 06:36 by Fitbit Moderator

‎04-08-2024 13:17 - last edited on ‎04-09-2024 06:36 by Fitbit Moderator

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 can anyone help. I've forgotten pin and cannot get back into my device. Screen is blank but picking up heart rate etc

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‎04-09-2024 06:32

‎04-09-2024 06:32

Hi, welcome to the Fitbit Community forums, @Libby29.

Thank you for sharing all these details about the inconvenience you've been having with your Sense and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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