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Fitbit Sense's ECG App not supported in Colombia

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‎09-13-2021 15:02 - last edited on ‎09-14-2021 05:43 by Fitbit Moderator

‎09-13-2021 15:02 - last edited on ‎09-14-2021 05:43 by Fitbit Moderator

Hi everyone!
I'm in Colombia, why the EGC App isn't supported in all countries?

 

 

Moderator Edit: Clarified subject

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‎09-14-2021 02:42

‎09-14-2021 02:42

Hello @AndresCadavid and welcome to the Help forum.  The ECG app is a medically regulated device.  It was released in the US after getting our Food and Drug Administration (FDA) approval.  The FDA also has a device division.  It needs approval from the Colombian equivalent of the FDA.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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