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Fitbit Sense screen won't turn on and cannot reset as per instructions

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‎02-14-2021 09:16 - last edited on ‎05-13-2023 11:42 by Fitbit Moderator

‎02-14-2021 09:16 - last edited on ‎05-13-2023 11:42 by Fitbit Moderator

Would like to return my Fit Bit Sense because it is defective already after 45 days of use. I hold the button down on the side and it will not restart. The logo flashes on the screen, and disappears. It does this constantly even if I am not pressing the button.

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎02-14-2021 10:44

‎02-14-2021 10:44

Seems like this is a serious issue.

Probably best to inform Fitbit Support directly. They may be able to help you replace it or over the counter..

Author | ch, passion for improvement.

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‎04-24-2023 07:40

‎04-24-2023 07:40

Mine started doing this after it died while I was sleeping. What did you end up doing?

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