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Fitbit Sense won't turn on

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‎08-28-2021 13:42 - last edited on ‎08-29-2021 12:07 by Fitbit Moderator

‎08-28-2021 13:42 - last edited on ‎08-29-2021 12:07 by Fitbit Moderator

My sense has a black screen and will not do anything 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-28-2021 13:51

‎08-28-2021 13:51

Happened to me a few weeks ago. After a few days, I saw that there was 2% battery life left, so I put it on the charger...

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‎08-29-2021 12:10

In response to lablover55

‎08-29-2021 12:10

@Valerie36 Welcome to the Community.

 

I suggest you restart your Fitbit Sense by following these instructions. Also as @lablover55 said make sure that your device is properly charging.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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