12-28-2020 04:44
12-28-2020 04:44
Hi everyone-
Just upgraded from my Inspire HR to the sense and I LOVE it so far. But I've come in contact with a small technical issue:
When attempting to connect the watch to Deezer (in order to download music for runs, without a phone nearby) I seem to have lost the ability to manage my Sense's apps through the fitbit app entirely.
When I click on the image of my sense (in my profile on the fitbit app) NOTHING comes up. Just a blank screen.
This is only my 3rd day using the watch- I know it's a new product and there are still technical issues bieng hammered out. And this is a VERY small problem, I'm otherwise very happy so far!
Still, if there's a work around to fix this problem within the app or settings of my fitbit itself, I'd love to know about it!
Thank you for your support everyone, happy holidays!!!
12-28-2020 10:11
12-28-2020 10:11
@Strigo827 , I had the exact same thing. To fix it I uninstalled the Fitbit app (even went to app management to make sure it was gone), unpaired my Sense, then reinstalled the app and paired with SENSE. Previously I had paired Sense Controls, I didn't do that this time. Now all of the tiles are back! I hope this works for you as well.
12-29-2020 04:42 - edited 12-29-2020 07:47
12-29-2020 04:42 - edited 12-29-2020 07:47
@Strigo827 , I'm now having the same issue again. Sigh. My "fix" didn't last.
Edited to add: A simple restart of my phone fixed it again. And life goes on.