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Fitbit doesn't sync with One Plus 7T phone

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‎04-11-2021 13:19 - last edited on ‎04-17-2021 05:57 by Fitbit Moderator

‎04-11-2021 13:19 - last edited on ‎04-17-2021 05:57 by Fitbit Moderator

Hi my fitbit sense isn't syncing up properly with my phone it's one plus 7T

 

 

 

Moderator edit: subject for clarity

Best Answer
3 REPLIES 3

‎04-11-2021 16:26

‎04-11-2021 16:26

I think this must be a bug in the app for so many people to have this happen today. I was advised to factory restart, but I may have received these instructions with the understanding that my Fitbit is two days old, and there's nothing to resetting it.

 

I've seen some good advice on this forum. Good luck.

Best Answer

‎04-11-2021 17:19

In response to NarcanWitch

‎04-11-2021 17:19

Thx
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0 Votes

‎04-17-2021 05:59

In response to Mimi_C_123

‎04-17-2021 05:59

Hello @alekhgpt @NarcanWitch @Mimi_C_123. Welcome to the community forums! @NarcanWitch Thanks for your great input! 

 

If you experience any syncing inconvenience, I'd suggest trying to perform the troubleshooting steps suggested in this help article: 

Why won't my Fitbit device sync?

 

Also, take into consideration that the Fitbit App works well with any device that meets the requirements listed in this link. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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