Fitbit not syncing

[Staceyyang]

It stops syncing every day. 

I fixed it and it happened next time 

Every time I fixed, I ended up loose all the sleep data. 

Very useless, I wasted an hour this morning. Did not work...I gave up, will request for a return 

[JerryIonic]

I'm on my second Sense, as the first one had numerous issues. The second one seems to work just fine except I don't get a score after performing the EDA Scan. As far as not syncing, yes, I have had that issue a few times, come to think of it. I would get some sort of message saying it can't find my Sense. Funny, because I can't find my sense either from time to time. Sorry, couldn't resist the joke. Anyway, I had to reset the watch, then log out and back in on the phone app. That seemed to cure the issue, but that issue of not syncing did return a few times after. I'm surprised we haven't had any firmware updates as of yet, because the watch is in dire need of one. 

[Rich_Laue]

Let's try these steps. If you do not remove the tracker from your Fitbit account, your sleep will not be lost. 

If the tracker is removed, then you have dug a deeper hole to get out of.