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Fitbit sense won't sync

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‎03-03-2021 22:39 - last edited on ‎03-04-2021 10:47 by Fitbit Moderator

‎03-03-2021 22:39 - last edited on ‎03-04-2021 10:47 by Fitbit Moderator

I was given a gift of Fitbit sense in January. Since I’ve had it , it won’t connect to blue tooth than while I tried to fix things I accidentally lost some tools like my steps , my water , my sleep , nearly all my dashboard. As an older woman ime having terrible trouble and I don’t know what to do next as I don’t have the receipt. Please help me someone . Kathy 

 

 

Moderator edit: subject for clarity

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‎03-03-2021 22:50

‎03-03-2021 22:50

Hi @KatieL1963  glad you found the community. We're here to help you figure things out. The user manual and related help articles, including some videos and illustrations, can be found here - click to go there. Start over to set up by following the directions here - click. As for the missing tiles on the dashboard, they are still there, just hidden at the moment. On the app, click edit and select the tiles you want to use. Not everyone wants to track water or log food, so they are easily hidden. 

Stepping in the U.S.A. since September 2013. Android 14

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2 REPLIES 2

‎03-03-2021 22:50

‎03-03-2021 22:50

Hi @KatieL1963  glad you found the community. We're here to help you figure things out. The user manual and related help articles, including some videos and illustrations, can be found here - click to go there. Start over to set up by following the directions here - click. As for the missing tiles on the dashboard, they are still there, just hidden at the moment. On the app, click edit and select the tiles you want to use. Not everyone wants to track water or log food, so they are easily hidden. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-03-2021 23:11

In response to Odyssey13

‎03-03-2021 23:11

Thankyou I will try 

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