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Fitbit won't turn on off charger

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‎08-17-2022 13:04

‎08-17-2022 13:04

On my third Fitbit in three years. The last two watchfaces fell off. 

 

This one has stopped working for no reason. I popped it on charge and it works there but as soon as I take it off it doesn't work.

 

Its reading as 100% charged whilst on charge but as soon as it comes off it dies again. 

 

Definitely at the point that this is probably my last Fitbit reading the rest of the issues people are having.

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‎08-18-2022 09:49 - last edited on ‎08-08-2024 10:19 by Fitbit Moderator

‎08-18-2022 09:49 - last edited on ‎08-08-2024 10:19 by Fitbit Moderator

Hi @Jebaroo - a strange behaviour, may be a faulty battery or it got wet, if it gets hot while charging. Never tried this but while charging, go to the watch settings and do a Shutdown at the bottom. It should rewake after a few minutes or press the button to wake it if it doesn't.

Let us know how that goes.

If it doesn't work can you chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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