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‎08-17-2022 13:29

‎08-17-2022 13:29

My tracker stopped tracking everything but steps and heart rate. I don't get notifications anymore. It doesn't track sleep, skin temp, or anything. It's literally just an expensive watch and does nothing.   I updated software, reinstalled app, restarted the watch and nothing helped. Every time I try to contact support I get routed to the forum even with a premium subscription. It's super disappointing. 

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‎08-18-2022 09:52

‎08-18-2022 09:52

Hi @Birddie - are you trying to chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support?

Author | ch, passion for improvement.

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