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HR tracking on Sense

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I did an indoor HIIT workout today but the HR tracking was very poor. It was off by atleast 30 to 40 bps according to my rough estimate. After when I saw the HR graph, the readings were fluctuating significantly. Pls see the graph attached. The only time it seems to be getting an accurate reading was when I took a break to cool down - I am sure most of the workout was in my high cardio and at times even peak Zone which forced me to take a rather longish break towards the middle. 

 

The watch was snugly tied about 2 fingers above my wrist with no movement. This is less than a month old watch ☹️

 

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Return it now! I've had the same issue coming up on a year and they will not send me a replacement after contacting customer support 4 times now. All the do is go through sync procedures like i'm an idiot.

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Hi there .

I have the same problems with HR ! Just going up and down the stairs my hr is jumping over by so much ! 

I got so scared since I bought this fitbit and I went to the cardiologist ! Everything is fine with my heart , I even did stress test and I had a two weeks holter monitor and I am waiting for the results ...

I have some really bad heartburns due to a bacteria in my stomach and I always was thinking that I will have an heart attack !!!!!

It's not even funny !!! The HR is going up and down like crazy ! Sitting down sometime I have 110 ! I get so obsessed with this that I got anxiety just thinking it's something wrong with my heart ! I went to emergency few times, they did ECG and my heart beats very normal !!! 

I am so disappointed and this fitbit is going straight in the garbage !!! Before buying this watch I never had any problems but now I have more then you can imagine ! 

I wish you all the best ! 

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