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High heart rate not captured-Sense

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‎01-04-2022 03:53 - last edited on ‎11-11-2024 05:50 by Fitbit Moderator

‎01-04-2022 03:53 - last edited on ‎11-11-2024 05:50 by Fitbit Moderator

My Sense has a hard time reading my heart rate when it's at its highest. When I've finished a very vigorous part of a workout, I look down and it says my heart rate is about 110 (manually counted about 190). After a couple minutes of rest, it "catches up" and shows my heart rate in the 160s.

 

Any advice would be greatly appreciated. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎01-13-2022 17:51

‎01-13-2022 17:51

Welcome to the Fitbit Community, @NateDyk47.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for the information provided.

 

In this case, I would recommend following these tips to resolve heart-rate tracking issues.

 

In addition, you can visit this article, open the menu "How do I improve the accuracy of a heart-rate reading?" and follow the instructions.

 

Hope this helps.

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