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Hourly activity doesn't appear on Sense clock face

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My sense now has stopped displaying the amount of steps i have per  hour to make sure I hit the movement goal of at least 250 steps an hour.  If I go in to try and change the clock face, nothing comes up.  It counts the hourly steps if I scroll through the menu on the phone but to get into any details through the app. nothing comes up when I click on my Sense in the app.  Anyone else have strange issues like this?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

Most likely an issue with the App

 

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

 

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

 

Then check its syncing properly

 

Author | ch, passion for improvement.

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Got the menu to come back, but the current clock face I have still isn't counting the hourly steps, even though the sense is if I scroll through the menu on the tracker.

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Change to a clock face that works properly.

Author | ch, passion for improvement.

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