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How do I connect my Sense to Wi-Fi?

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Hi,

I´m a new user with Fitbit Sense smartwatch but old member with Fitbit community.
I searched the manual for example to check the Wi-Fi settings and found instructions but wasn´t able to follow it since there was not all the items to follow the path:

Tap your profile picture and then "today" to get the watch settings. There was no such.
The instructions went quite fast at the beginning and if I like to get back to check something for example changing the wristband what should I do?

Warm thanks even though it is at the moment -22 degrees in Finland.
Maddu

 

 

Moderator Edit: Clarified subject

 

 

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7 REPLIES 7

Your asking a phone related question @Maddu 

Tap the top left

Tap your tracker. 

You now an looking at your trackers settings. 

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Hello @Maddu Welcome to the Community Forums! @Rich_Laue Your input is really appreciated! 

 

You can check the manual of the Sense here. If you refer on how to connect your Sense to Wi-Fi, you only need to follow the steps below:

 

1. In the Fitbit app, tap the Today tab > your profile picture > your watch tile.
2. Tap Wi-Fi Settings.
3. Tap Add Network and follow the on-screen instructions to connect your watch.

 

For more information, please check: How do I connect my Fitbit watch to Wi-Fi?

 

You can also get instructions about how to change the band here. Specifically under How do I change the band on my Fitbit device? 

 

Keep me posted. 

 

Wilson M. | Community Moderator, Fitbit.
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@Maddu 

 

  1. Open Fitbit mobile app
  2. In the top left corner you will see your profile picture/avatar. Tap it
  3. Scroll down to Sense. Tap tap 😊
  4. Scroll down to WiFi settings and tap
  5. Add your network. Just remember Fitbit watches do not support 5GHz connections. Also, do not connect to hotspots (I had one user attempting that).

Good luck!

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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Hi,

Thank you a lot for your assistance.
I noticed that the home wi-fi is recommendable. How the Fitbit works when I outdoors?

Many thanks!

Mariia
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It works fine when not at home. 

WiFi will only be turned on while the tracker is charging and will only be used for updating apps, firmware and music. 

Apps and firmware may also be updated through Bluetooth. 

 

For syncing WiFi is not used. 

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@Maddu via bluetooth connection with your phone. You really need your Sense to use wifi if you're planning on downloading and installing large files such as offline playlist (music) with Deezer and Pandora, certain clockfaces (Fitbit lab), apps (Fitbit coach) or if you're updating your firmware. You still can update via Bluetooth but it takes much longer than via wifi. 🙂

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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Hello everyone. Thanks for your input @Marrrmaduke @Rich_Laue

 

@Maddu For more information about how Fitbit devices sync, I recommend checking the link: How do Fitbit devices sync their data?

 

On a side note, please note that Internet connection is required as well to complete a syncing process. You can also use your mobile data when you don't have access to Wi-Fi connection. 

 

Keep me posted. 

 

Wilson M. | Community Moderator, Fitbit.
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