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How do I contact support via chat about Sense?

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‎10-20-2021 07:55 - last edited on ‎10-26-2021 13:45 by Fitbit Moderator

‎10-20-2021 07:55 - last edited on ‎10-26-2021 13:45 by Fitbit Moderator

Why I can´t connect to support chat? I talked with support in the morning and got some advices about freezing screen. Now I would like to continue chatting but I always end up to error page:

 

https://myhelp.fitbit.com/s/errorpage

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎10-20-2021 07:58

‎10-20-2021 07:58

Hi @SunsetRunner  I've got a bunch of phone numbers, maybe one will work for you.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
1 REPLY 1

‎10-20-2021 07:58

‎10-20-2021 07:58

Hi @SunsetRunner  I've got a bunch of phone numbers, maybe one will work for you.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer