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How do I get connected with Support via chat?

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‎08-30-2022 07:05 - last edited on ‎08-30-2022 16:22 by Fitbit Moderator

‎08-30-2022 07:05 - last edited on ‎08-30-2022 16:22 by Fitbit Moderator

does anyone know Sofia Ericka I lost the chat with her earlier thanls

 

Moderator Edit: Clarified subject

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‎08-30-2022 07:19

‎08-30-2022 07:19

Hi @colin.finne6  is Sofia is a member, it's probably best for her to initiate contact with you. There are over 1.3 million members of the community. If Sophia is with customer support, just get back with them and a case number.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-30-2022 07:19

‎08-30-2022 07:19

Hi @colin.finne6  is Sofia is a member, it's probably best for her to initiate contact with you. There are over 1.3 million members of the community. If Sophia is with customer support, just get back with them and a case number.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-30-2022 07:41

In response to Odyssey13

‎08-30-2022 07:41

ok thanks

 

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