How do I setup my Sense with my new phone?

[Amccoter]

Trying to transfer my fit to my new phone!

Can't find the set up page any where???

Moderator Edit: Clarified subject

[Marrrmaduke]

@Amccoter Just install fitbit mobile app on your new phone, log in and fore sync. Your fitbit app should aautomatically pair and ask for linking Fitbit device. There is no need for brand new setup unless you have removed your fitbit from fitbit app or factory reset it.

[WilsonFitbit]

Hello @Amccoter Welcome to the Community Forums! @Marrrmaduke It's great to see you around and thanks for the input! 

@Amccoter if your device is un-paired, I recommend following the steps below: 

1. Log into the Fitbit App (Existing account) on your new phone. 

2. Tap the Today tab, and tap your profile picture.
3. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

As @Marrrmaduke mentioned, since you already have a Fitbit account, you don't need to proceed with brand new setup. 

Keep me posted. 

[Rich_Laue]

Really @Amccoter there is nothing to do but load the Fitbit app, log into your Fitbit account and accept a few permissions.

Now setup notifications. 

We never connect a Fitbit tracker to the phone, we connect a Fitbit to our Fitbit account. Then the Fitbit app connects the tracker to the phone. 

@WilsonFitbit instructions are for setting up the tracker if the tracker was removed from the Fitbit account. 

[Dave-USA]

For those with similar issues that find this page... If your old phone is still nearby and on, logout of the Fitbit app on your old phone, then you should be able to connect your new phone to it.

[WilsonFitbit]

Hello everyone. @Dave-USA Welcome to the community forums! 

@Dave-USA Thank you very much for your great input! I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around. 

[CamNYNJ]

This is the key. None of the other suggestions work unless/until you have logged out on your old phone. Otherwise the new phone keeps saying you are already connected. Thank you!

[CamNYNJ]

Note Dave-USA's comment below. This does not work unless/until you have logged out on your old phone. Otherwise the new phone keeps saying you are already connected but won't sync any new data.

[Rich_Laue]

@CamNYNJ all you need to do is disconnect the Sense from your old phone by turning it's Bluetooth off. 

It is no different then removing a BT speaker from one I one and connecting it to a different phone. 

Like most BT devices, your tracker can not connect to two devices. 

BTW logging out of the fitbit app does not disconnect the tracker, you also have to remove the Sense from the phones Bluetooth. 

Now if you are not going to use the old phone for fitbit, yes you would want to log out, or keep the phone off, 

[SunsetRunner]

Thanks. It worked for me.